Branch Office Profile
The Merrill Lynch Pittsburgh Office consists of experienced Financial Advisors who are dedicated to helping high-net-worth and ultra-high-net-worth individuals—and their families and businesses— achieve their financial goals and receive superior customer service.
We are committed to exceeding your expectations in every area, and we work to make every contact and communication a positive one for you. We make it a priority to reach out to you to see if your needs and concerns are being taken care of.
We employ Merrill Lynch’s time-tested wealth management process on your behalf. We begin by taking the time to fully understand your current financial situation so we can offer knowledgeable, individualized strategies and solutions, based upon the client's risk tolerance, time horizon, liquidity needs and overall investment goals.
We welcome the opportunity to demonstrate how we can make a significant difference in your life through strategies that can include wealth preservation and growth, cash flow consistency, retirement opportunities, wealth transfer and philanthropic endeavors.
Prior to becoming the Managing Director in Western Pennsylvania, Susan Cruz has served the Firm as a Financial Advisor, associate resident director, associate director and director in the Central Florida, Central Ohio and Northwest Florida and Southern Alabama markets. Susan’s career with Merrill Lynch started in 1983. Under her direction, the Northwest Florida and Southern Alabama markets led Merrill Lynch Global Wealth Management in Service Quality from 2006 through 2009. Susan has served the firm as an assessor in its cutting edge leadership development program and served as a faculty member on the Firm’s “A-Team” talent development program.
Susan’s leadership has also been utilized by organizations such as the Pittsburgh Ballet Theatre, Impact 100-Pensacola Bay Area, Inc., St. John’s Catholic School, The Diocese of Pensacola/Tallahassee, Imperial Symphony Orchestra of Polk County, Florida, International Management Council of Polk County, Florida, The University of West Florida and the Pensacola Chamber of Commerce.
Susan has a Business Management Diploma from Henley Management College, Henley on Thames, UK.
Our most deeply held commitment and tradition is that clients’ interests come first. We are prepared to use our experience and move quickly as your goals change, family or businesses situations develop and new financial commitments arise.
We will maintain contact with you to help anticipate your needs and adjust your strategies. Earning your trust is our goal, and we encourage you to contact us at any time.
We support our communities as volunteers and sponsors of local charities, including the arts, children’s programs, and health-oriented activities.